Noir Maison operates on a principle of exactitude. What is included is definitive; what is excluded is absolute. The trade/designer program is not a gateway—it is a threshold, crossed only by those who demand the same rigor in material and method. This is not a service. It is a standard.
Access is restricted to a triad: designers, architects, contractors. These are not roles but identities, each bound by a singular imperative—to deploy silk as an instrument of precision. Qualification is not a matter of credentials but of intent. Those who submit inquiries are vetted for alignment with Noir Maison’s binary: uncompromising quality, no middle ground. The program does not accommodate ambiguity. It does not yield to trends. It does not tolerate the ordinary.
Memo samples are not sent. They are issued. Each roll is a statement, dispatched without embellishment. The samples are uncut, unmarked, and unyielding in their specificity. They are not invitations; they are evidence. Recipients are expected to engage with them as they would with a finished work—without hesitation, without revision. The samples are not returned. They are not repurposed. They are not shared. They exist solely to confirm that the material meets the threshold of exactitude.
Lead times are not negotiated. They are dictated by the process. Standard orders are fulfilled within 21 days from confirmation. Custom-print requests, which are limited to a select few, require 45 days. Delays are not acknowledged. They are eliminated. The process is not a sequence of steps; it is a single act of realization. There is no buffer. There is no compromise. The timeline is fixed, and the outcome is absolute.
NET-30 terms apply exclusively to trade clients. Payment is due 30 days from invoice date. There are no extensions. There are no exceptions. The terms are not a concession; they are a condition. The expectation is not of flexibility but of precision in financial execution. The relationship is not transactional. It is transactional in its purity. There is no room for deviation. There is no room for negotiation.
Custom-print availability is not an option. It is a privilege, granted to a select cohort. The process begins with a proposal, which is not requested but issued. The parameters are not open-ended. They are confined to the material’s inherent properties. The result is not a variation; it is a redefinition. The custom-print is not a departure from Noir Maison’s ethos. It is its apex. It is not a service. It is a singular act of alignment between client and material.
Noir Maison is not an independent entity. It is a subset of Designer Wallcoverings, which has operated since 1996 as the guardian of a singular material: silk. The parent house does not curate for the market. It curates for the specific. Its stock is not a collection. It is a selection. Every roll, every weave, every finish is evaluated against a single criterion: whether it meets the standard. The relationship is not hierarchical. It is symbiotic. The parent house does not impose. It does not yield. It does not tolerate the unnecessary.